MAKING GOOD DECISIONS UNDER PRESSURE

Emergency management is a high pressure activity that relies on preparedness and coordination skills in a crisis.

Fires, cyclones and floods strike unexpectedly and require a surgical response from a range of agencies all working together for the common good.

Information flows need to be quick, accurate and easy to grasp so commanders can send teams to the right locations when they will have the biggest impact.

Beyond the response, where emergency management teams generally excel, agencies need to plan their resources and infrastructure investment for future seasons.

MAPS: CLARITY FOR ALL

Effective overall emergency management requires agencies to communicate well throughout the Planning, Preparation, Response, Recovery (PPRR) cycle.

Sharing information at each stage of the cycle through an intelligence framework with maps enables teams to form and visualise a common operating picture to work proactively and efficiently.

Planning

  • Modelling
  • Infrastructure planning
  • Budget calculation evidence

Preparation

  • Weather data
  • Events and preparedness
  • Positioning of assets
  • Community information

Response

  • Damage quantification
  • Team management
  • Community information

Recovery

  • Damage report
  • Lessons learned

FREE DOWNLOAD

Creating order in chaotic situations: 10 ways maps help you perform under pressure

Why are humans geared to understand pictures? How do maps get teams on the same page? How do maps give incident controllers the best means of communicating with other agencies, associations and the community?

Download now a guide that explains what it is that makes maps useful in pressure situations.

“The MFB is now the first agency that the state will call on to do impact assessments…and in part it is because we have got this tool..”

Greg Plier, Senior Station Officer, Technical Rescue Unit – USAR, MFB

CASE STUDY: METROPOLITAN FIRE BRIGADE

Challenge:

The Metropolitan Fire Brigade of Victoria needed a way for mobile teams to survey damage quickly and roll the information up to commanders to produce a common operating picture. Relief and recovery agencies needed a way to quickly focus effort and help affected people in the community.

Solution:

Using the mobile data collection tool ARM360, the MFB can now survey damaged areas much faster – in one case up to 60 times faster than normal – so teams can focus relief and recovery where it is most needed. The mobile teams can classify areas as destroyed, safe or at risk, creating a map that everyone can work from.

[Read more about the case study]