Who is your “Hey Bob”?

Who is your “Hey Bob”?

by Richard Bentley, Executive Director Do you have a “hey Bob” in your office? Your chief “hey Bob” will be easy to spot. They are the anointed power user of a piece of software/system or several pieces of software or systems. The problem with the office Bob is they are probably one of your least…

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Geofencing: perfectly timed communications for better business

Geofencing: perfectly timed communications for better business

You park at your local shopping centre and your phone buzzes. It’s an instant notification from the centre’s bakery: “Fresh-baked rye bread 50% off today!” This kind of timely, relevant and useful B2C communication is made possible by geofencing and if you’re not already using geofencing technology in your business, now is the time to…

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How are ads and maps becoming more integrated? And how can you take advantage?

How are ads and maps becoming more integrated? And how can you take advantage?

Google have new integrations of AdWords and Analytics into Google Maps. These changes will affect how businesses use Maps to reach consumers and in turn, how and where consumers choose to shop, eat and more. The new Google Maps ads are designed to help businesses be more visible at moments when consumers are searching online…

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Maps: essential technology for good customer service

Maps: essential technology for good customer service

In a world where Uber, Domino’s Live Pizza Tracker and Pokemon Go are household names, consumers see maps and location-intelligence as the new norm. Mapping technology has raised the bar for consumer experience. Your customers expect to find directions, track deliveries and pinpoint locations using their smart phones and it’s up to you to accommodate…

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Using analytics to improve your maps

Using analytics to improve your maps

Free tools like Google Analytics can help you improve your map functionality, ensuring your map credits are used efficiently and give clients the best experience possible for your investment. During the design phase of a project, you have an idea of the functionality your clients will need and try to design accordingly. The design you…

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