NGIS is a leading, dedicated geospatial consultancy and associated service provider. We partner with those who we believe are the leading geospatial technology vendors globally and we leverage these relationships in order to provide the best, fit-for-purpose solution for our clients’ needs. Our team is comprised of geospatial experts, data scientists, remote sensing analysts, software engineers and machine learning or automation specialists. We welcome people with all geospatial skill sets and always look to have diversity and versatility amongst our ranks. At NGIS, everybody contributes and works together in a supportive and flexible work environment, and we still constantly push the limits to deliver or build something great.

Our GIS team is involved in a diverse range of projects, we work with clients, large and small, across many industries and apply our skills and expertise to projects and initiatives that often have a positive impact on the world we live in.

Check out our 2024 Impact Report for more information about our unwavering commitment to making a positive difference in everything we do.

We seek out people who can bring ideas to the table, those who are not afraid to show initiative, personnel who willingly offer a helping hand to their colleagues when it’s needed, and those individuals who can provide project leadership across a variety of geospatial innovations, projects, and tasks. Our values and philosophies are clear, and we care deeply about what we do. 

The NGIS Business Analyst will help with the successful delivery of client projects, acting as a bridge between the client and delivery team. This role requires the ability to quickly understand business processes across a diverse range of industries, excellent communication skills, and the ability to translate client needs into actionable requirements. More than a Project Manager but requiring some project coordination and reporting, the Business Analyst will be responsible for ensuring that project delivery teams understand what our customers need, customers have a reliable go-to when considering their requirements, and our projects are delivered effectively.

Main responsibilities include:

• Leading NGIS project delivery teams in day-to-day delivery tasks.
• Working closely with clients to understand their business needs, challenges, and goals. Facilitating workshops, meetings, and interviews to gather and document detailed requirements.
• Refining and ensuring adherence to a way of working that suits the objectives of the team, the customer, the business, and focuses on delivery of prioritised and validated customer value.
• Documenting requirements in the form of specification documents or agile work items to ensure the required work can be accurately planned and delivered by the team.
• Providing reporting on key delivery metrics including burndown, velocity, team health and benefits realisation.
• Engaging customers during discovery and delivery to iterate ideas and backlog items
• Identifying opportunities for growth.
• Identifying opportunities for process improvements both within the project and across the client’s organisation. Providing insights and recommendations for enhancing business processes and project outcomes.

Objective and Goals

This role is critical in the success of NGIS’ product businesses, primarily TraceMark. It is a foundational role expected to drive the continuous improvement of the product delivery team and adapt methodologies and approaches to suit the evolution of the team.

Success in this role will include

• Driving a shared vision for the product across NGIS
• Sustained improvement in cycle time (reduce days), benefit realisation (increase $) and customer satisfaction (increase NPS)
• Improvement in the quality of the delivered product, including errors, incidents, and outages
• Good team health indicators

Required qualifications, experience and skills

Qualifications

• Tertiary education in business, IT, or a related discipline
• A masters degree or relevant certification (e.g. PMP, CBAP) is desirable

Experience

• Previous experience as a Business Analyst, Project Manager, Product Owner, or similar role for 3-5 years
• Experience in a customer facing environment is essential
• Experience in a consulting environment is desirable
• Relevant industry experience in transport, agriculture, resources, ESG, or utilities is highly desirable

Skills

• Excellent verbal communication and presentation skills
• Excellent time-management and planning
• Working knowledge of design tools such as Figma, or experience working with UX designs
• In-depth knowledge of work item or backlog tracking tools such as Azure DevOps or Jira

What’s in it for you?

Our hybrid working system allows working from home 50% of the time, and our core office hours are between 9 and 4. We also offer a flexible 9-day fortnight schedule, allowing employees to work 76 hours over nine days instead of the standard ten. This benefit provides an extra day off every two weeks, promoting work-life balance and giving our team more time to recharge and pursue personal interests.

You’ll work with a passionate, unified, and professional team. We are an impact-focused business in terms of both what we deliver for our clients and the projects we choose to support. We care about making a positive impact in the world and use software and data to tackle issues such as sustainable development, biodiversity and conservation, preservation of Indigenous rights and interests, climate change and disaster risk reduction.

Ready to take the next step?

If you share our values and aspirations and are looking for a role where you can make a tangible impact, we want to hear from you! Please submit your application here by 03 November 2024.