THE BEST OF GOOGLE’S POWERFUL MAPPING FOR YOUR BUSINESS
Create engaging web and mobile applications using Google Maps’ powerful mapping platform, including driving directions, Street View imagery and more. NGIS are Premier Partners of Google Cloud, specialising in maps and can supply Premium licences and help your business develop fit for purpose applications that utilise the world’s most popular online atlas.
Get local data
Provide your application with full access to Google’s worldwide database of over 100 million business listings and points of interest with Google Places APIs.
Give your user the best route
With driving directions for 199 countries, the Directions API allows you to help users find their way to your shop, hotel or other destinations.
Get full access
Let your users see where they’re going before they even get there with visually accurate Street View imagery.
Google Cloud Premier Partners
NGIS are Google Cloud Premier Partners, one of just 24 mapping providers globally. This means you can be reassured we are fully trained in all Google geo technologies and have implemented these technologies across a wide and diverse customer complexity profile.
Google Maps platform
Google Maps API has rebranded as the Google Maps Platform. We have put together a list of resources to help you understand the new licensing structure of the Google Maps Platform- from APIs to billing and frequently asked questions.
Google Maps is no longer a free tool available. Developers are finding themselves caught out with unexpected bills under the Google Maps Platform. Find out what you can do to make sure you're set up to face these changes by signing up for our webinar running on September the 19th 2018
How the new Google licence model will enable you
Google Maps have restructured how API requests can be purchased, making it simpler than ever before to create custom business solutions using Google Maps...Read more here
How the Google Maps Platform will be structured
Google Maps API has rebranded as the Google Maps Platform. As part of their rebranding, Google Maps Platform have regrouped the APIs under three parts: Maps, Routing and Places... Read more here
How does automatic discounting work?
A new discounting system is being introduced to Google Maps this year that will make it easier to get started with projects and scale them up... Read more here
If you have a question that couldn't be found under our FAQ section, please send it through to us.
Submit my question here
In this section you will find general questions relating to the Google Maps Platform.
How does the new licensing work? I find the entire licensing structure confusing.
NGIS can assist with this. In fact, the new changes make understanding the way Google Maps are licensed much easier than in the past. Talk to your account manager and they can assist you in learning more.
I used to be a standard plan customer with billing enabled, but now I am on the Premium Plan. I want a local partner to help me - can I transact through NGIS?
Yes. We are happy to help all people who are trying to make a difference to their business by using maps.
Under the new system I don’t have a clear idea of what my spend is going to be for Google Maps. Can NGIS help me calculate my projected usage?
Yes. NGIS is skilled in understanding both the business and the technical sides of your maps application and can give you a framework to estimate usage over an annual period. This can help with budget allocation.
In this section you will find service related questions using the Google Maps Platform.
My map has stopped loading, what should I do?
1. There are several things that need to be in place for your maps queries to return properly, but if the change in the service is recent, you will likely need to ensure that your licence key is properly included in all of your queries to the API. More on that here
2. Or NGIS offer a health check service to assess
I am an existing Premium Plan customer and my bridging licence has expired. What do I have to do now?
Until the launch of the new Premium Plan later this year, you will need to continue using a bridging licence. Ask your account manager how you can extend your current arrangement until the new plan is launched.
I used to have an internal licence, but now I don’t see that listed. Can I still use the product in a private environment?
Yes. Under the new model there is no distinction between internal, external, OEM and asset tracking all usage is billed in the same manner
Can I switch over to the new licence model now if I’m an existing Premium Plan customer?
You can switch to the new Google Maps Platform model once your existing licence expires. Until then you are still under the same conditions and billing model as when you signed up.
What will happen if I do not have a proper API key in my current platform?
Clients that are not setup properly will start to receive warning messages such as:
1. Warning message about unsupported version of Google Maps APIs
2. Base map will be grayed out
3. No styling
4. User cannot interact with map.
5. What will I need to do?
NGIS are here to help. Contact your account manager as they can provide you with the correct information on obtaining and implementing the appropriate key.
In this section you will find questions relating to how the billing will be structured under the Google Maps Platform.
In my organisation I can’t use a credit card to purchase Google Maps Platform Premium Plan. Can I still pay by invoice?
Yes, please contact your NGIS account manager or speak to a member of the sales team to work out the amount and frequency of your billing by invoice.
It appears that I can set myself up on the Google Billing Console and deal directly with Google with a credit card. What is the benefit of dealing with a Premium Partner such as NGIS?
Many of our clients prefer to utilise their corporate procurement processes and issue Purchase Orders.
- NGIS are able to facilitate multiple payment options, speak to your account manager to see how we can assist.
As a Premium Partner, NGIS may be able to offer its clients certain volume tier discounts.
Customer service at NGIS
NGIS takes customer service post purchase very seriously — we work to ensure you bought the right thing, that you have been able to implement and track it and that it is continuing to match your needs as you grow and evolve.
When customers get full value out of Google Maps their projects are high value and get used by people in their business or customers.
Besides providing a licence to customers, NGIS can also develop solutions that are fit for your business. See examples of our work:
Free Whitepaper download
How can maps deliver real operational benefits to businesses? How can you put location to work for your organization?
See how innovative brands are serving customers, coordinating teams and communicating with stakeholders using Google Maps technology in a way previously not possible.
Download now a guide that explains what it is that makes maps useful in effective business operations.
Still can't find what you're looking for?
NGIS has an in-house team of skilled developers and GIS analysts. As a Google Maps Premier Partner we are able to provide support and tailored advice to help you solve your complex business issues using the Google Maps Platform.
If you've read through our resources page and are still unsure then get in touch with our Team Google here.
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